FAQs

​It’s not uncommon to feel some soreness for a day or two after a massage, especially if your muscles were tight or tense. You may notice tenderness to the touch, which can last up to four days.

​To minimise discomfort, we recommend staying well-hydrated, taking a warm shower, and allowing your muscles to rest. Avoid heavy or strenuous activity and ensure you get adequate sleep to support your body’s natural healing. Throughout your massage, please feel free to let us know if you’d like adjustments to the pressure, we’re here to make the experience comfortable for you.

​If you experience severe pain, ongoing discomfort, numbness, or pins-and-needles sensations, please contact your remedial massage therapist immediately for further guidance.

Most people experience deep relaxation and improved range of motion following a massage. Because muscles release tension and metabolic waste during treatment, it’s important to stay well-hydrated afterward. Occasionally, mild headaches may occur if the body needs extra hydration. To support your comfort, I will also offer you a glass of filtered water after your session.

We kindly ask that clients wear at least their underwear during their massage session, and we prefer you to keep your underwear on. (Disposable underwear is available upon request)

If you choose to be fully undressed, please rest assured that your therapist will drape you with a sheet, keeping all areas of the body not being treated securely covered.

If your treatment requires work around areas such as the lower back, hips, buttocks, or groin, your therapist may need to adjust your underwear using towels for proper access. This will only be done with your explicit permission and informed consent.

A massage session may be stopped at any time by either the client or the therapist if inappropriate behaviour occurs or if either party feels uncomfortable. If you wish to end the session, you are encouraged to get dressed and leave the premises promptly.

If the session is cancelled within the first 10 minutes, you will receive a full refund.

In cases involving sexual misconduct, the session will be terminated immediately, emergency services will be contacted, and further action will be taken in accordance with our policies.

Thai Massage and Remedial Massage use different techniques and have different goals. Thai massage focuses on energy balance and flexibility through acupressure, stretching, and rhythmic movements. Usually performed without oils, it promotes overall wellness, relaxation, improved mobility, and circulation. The experience is both calming and energising, making it ideal for those seeking holistic balance.

Remedial massage, on the other hand, is therapeutic and designed to address specific musculoskeletal issues such as pain, injuries, stiffness, or postural problems. Using techniques like deep tissue massage, trigger point therapy, and myofascial release, it works to relieve pain, restore movement, and support rehabilitation. It is typically performed with oils or creams, and pressure is tailored to your needs.

In short, Thai massage is best for relaxation, flexibility, and overall wellness, while Remedial massage is best for pain relief, recovery, and targeted treatment. The choice depends on your individual needs and health goals.

Yes, please contact your health fund to confirm coverage for Remedial Massage rebates before booking with us. We are not responsible if your health fund does not provide coverage or if a claim is unsuccessful, and bookings cannot be cancelled, refunded, or rescheduled in such cases. Our Cancellation Policy applies.

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